Program FAQ's
A Part of Pathology Consultations & Reference Lab Testing
Thank you for your interest in submitting a case or specimen to Stanford Pathology and Clinical Labs. To be set up as a new client, please submit the new client form.
Inquiries can also be sent to: ClinOpsContracts@stanfordhealthcare.org
Anatomic Pathology samples and consult materials should be shipped or delivered via courier to:
Stanford Anatomic Pathology
Attn: Specimen Processing
300 Pasteur Drive, Room H2110
Stanford, CA 94305
Surgical Pathology
650-723-7211
Clinical and Molecular Pathology samples and consult materials should be shipped or delivered via courier to:
Stanford Clinical Laboratories
Attn: Specimen Processing
3375 Hillview Avenue
Palo Alto, CA 94304
Customer Service
1-877-717-3733
Digital copies of Stanford’s requisitions can be found on the Test Requisitions page. For our contracted clients, we provide custom requisition forms with your account information in PDF form. Please contact ClinOpsContracts@stanfordhealthcare.org for additional support.
Stanford provides specimen collection supplies for established clients. In addition to individual supplies, we also offer collection kits for renal pathology, muscle and nerve pathology and other esoteric testing that may require non-standard materials for collection. Please contact ClinOpsContracts@stanfordhealthcare.org to enquire about specimens.
Stanford offers courier services to transport specimens within a specified region of the San Francisco Bay Area. These services will be set up at the time of account establishment.
Stanford Health Care Lab's standard practice is to bill charges to the referring Provider or Facility for tests ordered. In some cases, SHC Lab may be able to bill the patient's insurance provider for tests, to see if your account is eligible for this 3rd party billing, please contact: ClinOpsContracts@stanfordhealthcare.org.
Stanford does accept limited healthcare insurance outside the state of California. That said, use of Stanford services by out of state patients often requires pre-authorization. We recommend confirming coverage directly with the patient’s insurance company.
Yes, Stanford can bill for cases that aren’t patient specific. Please contact our New client services on the Laboratory Testing Intake Form to discuss your specific interest and the representative can confirm that the specific work can be done.
Please contact our Customer Service Department at 1-877-717-3733 for assistance.